Home > Terms and Conditions
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Welcome to the website of Little Acorn Books.
Use of this site is governed by the Terms of Use set forth. Please read these Policies, Terms and Conditions carefully before using this web site. |
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These Terms and Conditions, including our Privacy Policy, constitute an agreement between Little Acorn Books ABN 512 391 06157 (Little Acorn Books, we, us, our, ours) and you, the visitor, governing your access to and use of the Little Acorn Books website accessed through the URL www.littleacornbooks.com.au and any of our related domain names (our website).
By accessing, causing access to, using, or downloading materials from our website, or registering with us, you acknowledge that you have read, understood and agree, without limitation, to be bound by these Terms and Conditions, and as amended from time to time, with or without notice to you. You are encouraged to periodically visit this page to review the most current Terms and Conditions to which you are bound. You further agree to comply with the special warnings or instructions for access or use posted on our website from time to time. You agree that you will always act in accordance with the law, custom and in good faith. You may not make any change or alteration to our website or any content or services that may appear on our website and may not impair in any way the integrity or operation of our website.
At the outset, you should be aware that your use of our website is at your sole risk and you agree that you will be personally responsible for your use of our website and for all of your communication and activity on our website.
If you do not agree to these Terms and Conditions, please do not use this website. |
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Little Acorn Books will not be held responsible in the event that you encounter material that you deem offensive, indecent or otherwise objectionable.
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You acknowledge and agree that all materials appearing on this site, including any and all trade marks, copyright, the text, text elements, data files, site design, the 'look and feel' of our website, logos, graphics, icons, images, photographs, sounds, music, video or audio files, software, as well as the selection, assembly and arrangement thereof, and all other intellectual property, are the sole property of Little Acorn Books, Copyright © 2006, ALL RIGHTS RESERVED, and/or are the property of their respective third party owner and must not be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without the express written permission of Little Acorn Books or the relevant third party. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
In relation to any third party intellectual property rights, you acknowledge that nothing in these Terms and Conditions or on the website of Little Acorn Books purports to demonstrate that any third party rights are owned or licensed to Little Acorn Books from the relevant third party. If you believe that your property has been used in any way that would be considered copyright infringement or a violation of your intellectual property rights, our copyright agent may be contacted at juliette@littleacornbooks.com.au. |
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We accept the following credit cards: Visa, and MasterCard. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. |
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If any provision of this agreement is deemed void, unlawful or otherwise unenforceable for any reason, that provision shall be severed from this agreement and the remaining provisions of this agreement shall remain in force. |
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You agree to defend, indemnify and hold harmless Little Acorn Books and its affiliates, representatives, partners, agents and employees from and against any and all liabilities, claims, costs and expenses, including legal fees, that arise out of or in connection with your use of the Site or breach of these Terms and Conditions. |
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These Terms and Conditions apply only to our website. The Little Acorn Books website may provide links to other resources or websites on the internet that are owned and operated by third parties. You acknowledge that Little Acorn Books is providing these links to you only as a convenience, and agree that Little Acorn Books is not responsible for the the creation of, operation of, availability of, or content (including advertising, products or other materials) located on or through any such third party website. Your use of any third party website is subject to the Terms and Conditions and Privacy Policies located on the linked to third party website. A third party website link from our website is not an indication that Little Acorn Books endorses the third party or its site, or has any affiliation with the third party website. Under no circumstances will we be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused to you in connection with your use of any content, goods or services available on any other site.
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We accept Australia Post Money Orders, Bank Cheques, Personal Cheques, and Company Cheques in Australian Dollars only. Orders are processed upon receipt of an Australia Post Money Order or Bank Cheque. For Personal and Company Cheques, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We will charge a $25 fee on all returned cheques.
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For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. (Please see 'Out-of-Stock Products'.) You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order. |
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Orders will not be dispatched until payment in full has been received and Little Acorn Books is satisfied that the order is bona fide. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Little Acorn Books reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item. We reserve the right to refuse any order without giving reason. Without limiting the operation of any other Terms and Conditions herein, we will not be held liable for loss or damage arising from the exercising of these rights. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received for online purchases. |
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These Terms and Conditions will supersede any terms and/or conditions you may include with your purchase order, regardless of whether Little Acorn Books signs them or not. We reserve the right to make changes to this site and these Conditions at any time. |
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We will ship your product as it becomes available. Usually, products ship the same day if ordered by 11:00am AEST, or the next business day if your order is received after this time, or if the order is received on Saturday, Sunday or any public holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
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Little Acorn Books is proud of our ongoing commitment to responsibly manage and treat with the utmost respect and confidentiality any individual information collected during the course of our dealings with our customers. We value the trust our customers have placed in us in providing any personal information, and limit the collection and use to maintain a superior level of service to our customers. The information collected is solely used for processing orders, for updating our customers on their orders, for personalising the shopping experience, and for internal marketing purposes.
All information that Little Acorn Books collects through the course of normal business dealings remains confidential and secure. Our secure servers protect your information using advanced encryption techniques and firewall technology. Little Acorn Books does not disclose personal information to any other organisation, other than those used to dispatch your order. Credit card details are not kept on file. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law. You acknowledge and agree that we have the right to access and disclose your information in order to comply with applicable laws and lawful government requests, and to protect Little Acorn Books or its users.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to Little Acorn Books. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
The Little Acorn Books website uses "cookies" which are small amounts of information stored on the user's computer by our website server. We use "cookies" to keep track of your current shopping session, to personalize your experience, and so that you may retrieve your shopping cart at any time. While you can disable "cookies" by going to the preferences or options menus in your browser, we recommend that you don't disable "cookies" to allow for a better and faster experience. |
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Third party websites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. You acknowledge and agree that Little Acorn Books is not responsible for the actions of third parties. |
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General Info: We offer FREE registered shipping to anywhere in Australia for orders over AUD$175!
Postage:
We primarily use Australia Post's Prepaid Satchels for posting items Australia-wide. For your convenience, we offer various postal options, including: - Regular Parcel Post Plus (proof of lodgement at post office, fully trackable, delivery in 1-5 days),
- Express Post (express, fully trackable, delivery in 1-3 days),
- Express Post Platinum (proof of lodgement at post office, express, fully trackable, insured against loss or damage, delivery in 1-3 days), and
- Registered Post (proof of lodgement at post office, fully trackable, insured against loss or damage, delivery in 1-5 days).
If time is of the essence, we recommend using either Express Post or Express Post Platinum. Otherwise, we recommend using Registered Post, as this ensures that your parcel is fully trackable and insured against unforeseen loss or damage for only $4.00 extra.
All orders should be received between 1-7 business days from leaving Little Acorn Books - postage time will depend on your location and which postal service you select at checkout. You acknowledge that the delivery times provided by Little Acorn Books are estimates only. If we provide you with an estimated date for delivery, we will make all reasonable efforts to deliver by this time, but we emphasise that all dates specified are estimates only and are based on information received from Australia Post. We encourage you to order in a timely fashion to avoid delays caused by shipping and/or product availability. We also encourage you to select either Express Post or Express Post Platinum if you are concerned about a quick delivery, as these are both express services. We will not be held liable for late deliveries or any loss or damage resulting from late delivery.
Additional Information:
Please note that it is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the incorrect address, we are not obliged to re-send the order to the correct address. In the event that the parcel is returned to us (eg: marked 'Return to Sender' or 'Not known at this address'), we will notify you as soon as possible, and then re-send the parcel to the correct address. Please note that you will be responsible for the postage charges to re-ship the parcel.
It is the responsibility of the customer to inform Little Acorn Books if an order does not arrive. Once we learn an order has not arrived by the due date, we will lodge enquiries with Australia Post to ensure that delivery occurs as soon as possible. Please note that if an item has been lost in transit, we will not dispatch a replacement item immediately. Replacement items will be dispatched according to our discretion. All items purchased from Little Acorn Books are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to Australia Post. We will not be held liable for any loss or damage to items once they have been shipped. We encourage you to select Express Post Platinum or Registered Post, as both of these services are fully trackable and insured against loss or damage should the unforeseen occur.
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We welcome your active involvement with our website through the submission of such Content as reviews, questions, comments, feedback, information, photos, or other materials. You acknowledge and agree that all submissions to Little Acorn Books through or in association with this website shall be considered non-confidential and Little Acorn Books' property. By providing any Content to our website: - you agree to grant to us a worldwide, royalty-free, perpetual, non-exclusive right and license (including any moral rights or other necessary rights) to use, display, reproduce, modify, adapt, publish, distribute, perform, promote, archive, translate, and to create derivative works and compilations, in whole or in part. Such license will apply with respect to any form, media, technology known or later developed;
- you warrant and represent that you have all legal, moral, and other rights that may be necessary to grant us with the license;
- you agree not to submit content that is illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of 'spam.'
- you may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of content.
- you acknowledge and agree that we shall have the right (but not obligation), in our sole discretion, to refuse to publish or to remove or block access to any content you provide at any time and for any reason, with or without notice.
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We reserve the right to refuse to supply any individual or company without giving reason. |
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Despite our tireless efforts, Little Acorn Books cannot guarantee that our website will be completely free of errors and misleading information. In the event of an error or other content related issue, Little Acorn Books reserves the right to correct such error without notification.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Little Acorn Books shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Little Acorn Books shall have the right to refuse or cancel any such orders whether or not the order has been confirmed. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. In the event where an order is cancelled, but has already been paid for, the user will receive a full refund using the method received for online purchases. |
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